Question 1

Can I change a package?

Accepted Answer

Yes. Every package is a starting point. Swap hotels, add or drop days, or combine destinations and we will send a revised quote.

Question 2

Do you plan fully custom trips?

Accepted Answer

Most of our trips are custom. Share your dates, budget and who is travelling, and a planner will build an itinerary around you.

Question 3

Do you plan trips for families, seniors and groups?

Accepted Answer

Often. Tell us who is travelling and we will plan the pace, room types, vehicles and transfers around them.

Question 4

Are flights or trains included?

Accepted Answer

Each package lists exactly what is included. Flights and trains are usually extra, and we can book them for you on request.

Question 5

How do I book?

Accepted Answer

Send a booking request from any package page or our contact page. A planner will call or WhatsApp you to confirm availability and the final price.

Question 6

Do I pay when I submit a booking request?

Accepted Answer

No. A booking request is free. You only pay once you have approved the final itinerary and quote.

Question 7

What if my plans change after booking?

Accepted Answer

Talk to your planner first. What can be changed depends on the hotel and transport policies for your dates, and we will explain the options clearly.

Question 8

Can travel agents book with RM Holidays?

Accepted Answer

Yes. Create an agent account, and once our team approves it you can build itineraries, send queries for your clients and track quotations and bookings from your agent dashboard.

Question 9

How long does agent approval take?

Accepted Answer

Our team reviews new agent accounts and sets up your commission. You will be able to log in as soon as your account is approved.

Questions, answered.

Planning and packages

Booking and payment

Travel agents